Consider this: Arabic languages come in many varieties and are, thus, some of the most widely spoken languages in the world. There are approximately 290 million native speakers of the language family. The spoken varieties are used in several regions in the Middle East and North Africa. The modern written Arabic language is widely used in schools, workplaces, and the media. If measured as a single language, Arabic is spoken by 420 million speakers across the world.
Bilingual customer support that is set in the specific Arabic language that you need can therefore open several doors for your business. You can now expand your business to Arabic-speaking regions, without worrying about communication barriers. If you currently cater to a diverse customer base, outsourcing Arabic call center services can fortify your customers’ loyalty to your brand.
Who We Are
Arabic Call Center is a leading provider of bilingual call center services in Asia. Based in the world’s call center capital, the Philippines, we offer our outsourcing clients the best service packages that can match their business needs. Our company leaders have many years of experience in the industry while our customer support agents regularly receive language and culture training sessions.
Outsourcing to Arabic Call Center gives you access to high quality resources, including a skilled workforce, best-of-class technologies, and processes. All of these are constantly improved using our quality assurance measures that you can take full control of.
What we do
Arabic Call Center offers customer service and technical support solutions set in some of the spoken Arabic varieties. We currently use three channels: phone, live chat, and e-mail. Our goal is to make sure that your business has a proficient workforce that can assist your customers with their concerns in the language that they prefer.
With superior training, our Arabic call center agents are highly skilled to answer inquiries regarding your products and services while being completely sensitive to the cultural background of your customer base. This ensures that your customer support team understands the cultural context of every customer inquiry. Outsourcing to us can therefore draw your customers closer to your brand.
Where We Can Take You
With stronger customer support channels, you can cement your rank among the trusted brands of the Arabic-speaking market. We always ask our outsourcing clients about their goals, expectations, and specific business needs which enables us to provide the Arabic call center outsourcing packages that best fits their situation.
With Arabic call center services, your business can gain easier access to foreign markets. Showing that you are willing to invest in initiatives that can upgrade your customer support can go a long way in strengthening the loyalty of your customers. Outsource to Arabic Call Center and you will have a stronger connection with your Arabic-speaking customers.