3-Point list for a call center reputation check

To make the most out of your outsourcing venture, you have to make sure that the company you’ll be partnering with has established a spotless reputation. Especially now that call center fraud is on the rise, brands have to be extra careful when it comes to putting their trust in an outsourcing firm. Choosing an unreliable team of customer service providers can put your relationship with Arabic customers at risk. Read more